UX LIVE 2017

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  • 15 Hours
    of video

Positioned at the intersection of design and technology, we've created UX LIVE with talks, workshops and LIVE panel discussion running throughout the day, giving you the flexibility to choose the content that interests you, in the way you learn best!

This flexible structure is coupled with 1 month of free video access to all talks and LIVE panel discussions post-event, meaning you have the freedom to experience the content you most want to engage in, network like its going out of fashion and still catch the talks you missed!

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15+ hours of video, instant streaming, yours forever! This is a gift purchase for a friend. This is a gift purchase just for . They will receive their copy via email.

15+ hours of video, watch as much as you want for 3 days. This is a gift purchase for a friend. This is a gift purchase just for . They will receive their copy via email.

UX LIVE 2017

Positioned at the intersection of design and technology, we've created UX LIVE with talks, workshops and LIVE panel discussion running throughout the day, giving you the flexibility to choose the content that interests you, in the way you learn best!

This flexible structure is coupled with 1 month of free video access to all talks and LIVE panel discussions post-event, meaning you have the freedom to experience the content you most want to engage in, network like its going out of fashion and still catch the talks you missed!

28 Videos

  • The Architecture of Talent

    36m · Downloadable

  • Further Together: Designing Culture Change

    22m · Downloadable

  • Leaders Not Managers

    38m · Downloadable

  • Designing for Horizontal Scale

    29m · Downloadable

  • The 3 Dimensions of Design: Scaling a Human-Centered Practice Across the Organisation.

    34m · Downloadable

  • Global Markets Are Your Next Big Bets

    25m · Downloadable

  • Designing the Experience of Time

    27m · Downloadable

  • How Babbel Learns From Its Customers

    16m · Downloadable

  • Intelligent Guides: Architecting Systems for Context-Driven Interactions

    31m · Downloadable

  • Designing for Systems of Connected Products

    26m · Downloadable

  • Hello Car: Our Future Interactions with Vehicles and Their Personalities

    22m · Downloadable

  • Innovation vs. Best Practice – Conflict or Opportunity?

    38m · Downloadable

  • Inclusive Research and Design: How to Move Fast and Have Impact in Teams

    27m · Downloadable

  • Surveys as Digital Games: Online Research Through Transformative Design and UX

    26m · Downloadable

  • Designing for Humans: How to Apply Psychology Principles to Create Better Designs

    26m · Downloadable

  • Delivering Great Design at Speed

    31m · Downloadable

  • Bad Words...Some Words are £*$# Better Than Others!

    31m · Downloadable

  • Making Things Work the Way People Expect Them to Work

    17m · Downloadable

  • A (Failed) Change Story – Increasing Service Design Capabilities at the Third-Biggest Retailer in the World

    24m · Downloadable

  • Cells, Sentences and Spice - Service Design at MOJ

    19m · Downloadable

  • Digital Transformation in the NHS

    18m · Downloadable

  • Designing for VR & AR: Co-presence, Collaboration and Community

    21m · Downloadable

  • Chatbots: The Design Agenda

    27m · Downloadable

  • Master’s Voice: The Rise of Voice Assistants

    30m · Downloadable

  • LIVE PANEL (REDTalks) - Scaling Design

    57m · Downloadable

  • LIVE PANEL (REDTalks) - Digital Transformation

    1h 4m · Downloadable

  • LIVE PANEL (REDTalks) - UX Research

    1h 15m · Downloadable

  • LIVE PANEL (REDTalks) - Service Design

    1h 16m · Downloadable

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You'll receive the following videos

  1. The Architecture of Talent

    36m · Downloadable

    Service design places users squarely at the center of its practice, and fulfilling customer needs is the focus of organizations large and small. What happens though, to the people inside the organization, especially at times when efforts are mostly focused on efficiency, simplification and cost reduction?

    How do organizations transform effectively, and organize their people and the work, to support change that isn’t merely cosmetic and that resu...

  2. Further Together: Designing Culture Change

    22m · Downloadable

    The Global Experience Language (GEL) is the BBC’s shared design framework. It underpins the design of their entire online output. David’s team facilitate the origination and development of GEL, enabling a more efficient design department produce consistent UX across the BBC online.

    David's talk focuses on the challenging combination of strategy and culture in a large organisation, and how their department’s joined-up approach is inspiring change...

  3. Leaders Not Managers

    38m · Downloadable

    Theres a running joke in the design business that the better you get as a designer the more you get promoted into management positions where you don’t really design anymore. That’s unfortunate. The digital medium evolves so quickly that within a matter of months everything can change—technologies, platforms, form factors, best practices—It’s all up for grabs. In this business if you don’t stay hands-on you become irrelevant very quickly.

    In my t...

  4. Designing for Horizontal Scale

    29m · Downloadable

    For the last nine years, Shawn Cheris has been wrestling with how to design for Adobe’s massive product offering. Starting with the brand and moving through iconography, design systems, content strategy, and more, Shawn has been at the forefront of trying to bring together a huge and varied set of products and services. He’ll talk about the design process, lessons learned, and some of the unique problems that come with designing at scale (horizonta...

  5. The 3 Dimensions of Design: Scaling a Human-Centered Practice Across the Organisation.

    34m · Downloadable

    It’s undeniable that the role of design grew in many companies around the globe, but very few were able to succeed in the journey of embedding design into the day-to- day operations.

    While every company represents a unique challenge, there is a common factor behind this widely experienced struggle. The
    fundamental misunderstanding regarding what design is, and what it requires to establish, nurture, and grow its practice is the
    primary factor ...

  6. Global Markets Are Your Next Big Bets

    25m · Downloadable

    Global markets are your next big bets – Whether you are a large company like Google or Uber or a small start up, you can already start thinking about how your business might benefit from a global strategy. You can do this using some of the new tech resources and a growing number of users who speak English around the world. In this talk, we will focus on how to take these small steps, understand the real benefit and how to build it back within your ...

  7. Designing the Experience of Time

    27m · Downloadable

    Timing is everything. And designers who think smarter over not just how, but when, customers interact will achieve better results.In this talk Andy Marshall explores the growing importance of timing in interaction design.

    Through the lens of behavioural insight, Andy will consider how our interactions are limited not by technology but by our human limitations and the challenges this brings for those creating user experiences.

    Andy will explor...

  8. How Babbel Learns From Its Customers

    16m · Downloadable

    Babbel is a language learning company. In order to deliver the best value, Babbel needs to continually learn from and adapt to customer needs. Scott will share the many modalities of learning within Babbel through anecdotes, examples, and principles.

  9. Intelligent Guides: Architecting Systems for Context-Driven Interactions

    31m · Downloadable

    Imagine an information system that can support pathways driven entirely by current context. Pathways that are directed by human actors, determined by the arrangement of data and the relationships between objects, and dynamically created at the moment of interaction. A system that creates meaning through the application of acquired knowledge. An intelligent guide.

    How might we architect systems that supports this free-roaming? How do we think abo...

  10. Designing for Systems of Connected Products

    26m · Downloadable

    Conventional usability/UX is concerned with interactions between a user and a single UI. But interactions for connected products (the internet of things) often span multiple devices with very different capabilities. Designers can’t just think about designing separate user interfaces, but need to design a coherent UX for the whole system.

    This talk will cover:

    • Helping users form an effective mental model of the system: what different devices...

  11. Hello Car: Our Future Interactions with Vehicles and Their Personalities

    22m · Downloadable

    From Michael Knight talking to KITT to Tom Cruise moving data on his BMW windshield; a future where we talk and gesture to our vehicles is inching its way ever closer.

    Over the last year I’ve been researching the technologies, talking to OEMs and understanding emergent vehicle personalities and non-visual interfaces. What I’ve come to see is that the path forward for users and designers alike is far from clear, and I’d like to share my thoughts ...

  12. Innovation vs. Best Practice – Conflict or Opportunity?

    38m · Downloadable

    “Best practice” implies doing things in the best possible manner, based on past experience. But we like to think of ourselves as innovators in a dynamic industry – we want to go where no one has gone before. Thus, “best practice” and “innovation” are like oil and water – they don’t easily mix.

    How can we, as UX professionals, balance the need for consistency that “best practice” provides, with our on-going mission to improve the quality of our p...

  13. Inclusive Research and Design: How to Move Fast and Have Impact in Teams

    27m · Downloadable

    In this talk, Stephanie will discuss her 14 years of experience, looking at how she has learnt to move fast and slow whilst having impact on teams.

    How do we maintain more inclusive research and design to produce better products?

    (Please excuse the lighting issue on this video!)

  14. Surveys as Digital Games: Online Research Through Transformative Design and UX

    26m · Downloadable

    Surveys are boring, but by making them into games intrinsically engaging experiences for participants and even research buyers start to happen. These are ‘ResearchGames’, a methodology invented by Betty Adamou and now used by Fortune 500 brands as well as academic institutions.

    This design and UX focus presentation highlights how using ResearchGames has transformed the research process, and Betty will be sharing highlights and case-studies with ...

  15. Designing for Humans: How to Apply Psychology Principles to Create Better Designs

    26m · Downloadable

    We humans like to use biases and shortcuts to help us filter and sort information and make decisions faster. As UX’ers, an understanding of those pre-dispositions and principles such as selections bias, Fitts Law, Gestalt theory, and attentional blindness (to name but a few) can help us create more intuitive engaging user experiences. Having been involved in user experience for over 10 years from both a client and consultancy side, in this talk A...

  16. Delivering Great Design at Speed

    31m · Downloadable

    In this session, Jane will share some of the key insights into how to deliver great design at speed, to produce brilliant digital products.

  17. Bad Words...Some Words are £*$# Better Than Others!

    31m · Downloadable

    Question:

    How can we work in a more human centered and scientific manner in an age of #FakeNews, echo chambers and confirmation bias?

    Answer:

    Words. By starting small by getting a shared understanding of the meaning behind the most important words. In today’s modern agile software driven world, does everyone you work with have the same understanding of these important words? Are you all really pulling in the same direction? In this talk I ...

  18. Making Things Work the Way People Expect Them to Work

    17m · Downloadable

    Meeting customer expectations, and sometimes exceeding them, is by far the most effective marketing there is. However, developing services and products to simply work the way people expect them to work is often revolutionary. Service design is like a good diet combined with exercise. Nothing strange about it, and if done right, it has a perfect track record.

    Surprisingly, service design simply follows Peter Drucker’s advice from 1954: “the only ...

  19. A (Failed) Change Story – Increasing Service Design Capabilities at the Third-Biggest Retailer in the World

    24m · Downloadable

    Managing change is tough, but part of the problem is that there is little agreement on what factors most influence transformation initiatives. Ask five executives to name the one factor critical for the success of these programs, and you’ll probably get five different answers. That’s because each manager looks at an initiative from his or her viewpoint and, based on personal experience, focuses on different success factors. Service Design tries to ...

  20. Cells, Sentences and Spice - Service Design at MOJ

    19m · Downloadable

    Want to know what Service Designers do at MoJ?

    An overview of the big challenges our teams face today and in the future across the many touch points of the criminal journey and how we attempt to solve them.

  21. Digital Transformation in the NHS

    18m · Downloadable

    Stay well, keep well, get well - defining the necessary digital transformations of the user-centrered journey at the NHS.

  22. Designing for VR & AR: Co-presence, Collaboration and Community

    21m · Downloadable

    Immersive interfaces have the potential to enable powerful human-to-human interactions by creating shared spaces. Learn best practices for designing VR and AR experiences around communal interactions to enable collaboration, communication and co-presence. By also considering asymmetric experiences that take place across heterogeneous devices like a headset and a mobile phone, designers can open up new opportunities for participation. Mechanics buil...

  23. Chatbots: The Design Agenda

    27m · Downloadable

    Artificial messaging agents promise tasks and services to be as simple as a conversation. What will it take to achieve this and what is the designer’s role in making this a reality? More importantly, how can we help design chatbots that meaningfully fit into our digital lives?

  24. Master’s Voice: The Rise of Voice Assistants

    30m · Downloadable

    Siri. Alexa. Google. Voice computing is emerging as the next wave of “no ui” in the post-smartphone world. What’s the current context for this paradigm shift? What’s around the corner in the next 3-5 years? How will this change the way writers and UX people work?

  25. LIVE PANEL (REDTalks) - Scaling Design

    57m · Downloadable

    Facilitator:
    Emem Usanga - Strategy Consultant @ This is Nuance

    Featuring:
    Amanda Salter - Strategy Dir & Co-Founder @ Newt
    Andrea Picchi - Lead Experience Designer
    Saswati Mitra - Head of UX Research @ UBER
    Shawn Cheris - Director of Exp Design @ Adobe

  26. LIVE PANEL (REDTalks) - Digital Transformation

    1h 4m · Downloadable

    Facilitator:
    James Potten - MD & Partner @ RED

    Featuring:
    Conor Ward - Head of UX&D @ British Gas
    Oli Shaw - Head of Idean UK @ Idean
    Aleks Melnikova - Exp Des Director @ Radley Yeldar

  27. LIVE PANEL (REDTalks) - UX Research

    1h 15m · Downloadable

    Facilitator:
    Emem Usanga - Strategy Consultant @ This is Nuance

    Featuring:
    Betty Adamou - Founder & CEO @ RSG
    Dr Nick Fine - UX Researcher @ Home Office
    Lisa Duddington - Founder @ Keep it Usable
    Stephanie McNee - Lead UX Researcher @ Facebook

  28. LIVE PANEL (REDTalks) - Service Design

    1h 16m · Downloadable

    Facilitator:
    James Potten - MD & Partner @ RED

    Featuring:
    Vincent Hudson - Executive Director, SD @ Hiveworks
    Jack Collier - Head of User-Centred Policy @ MOJ
    J.Margus Klaar - Founder & SD @ Brand Manual
    Roman Schoenboom - Senior Service Designer @ Tesco